Terms and conditions
Myrentboat.com is owned and operated by Touchboat LLP (hereinafter referred to as ‘Myrentboat’), whose registered office is in the# 32 19-21 Crawford Street, London, England, W1H 1PJ. The following terms and conditions govern the use of this website (platform) along with the relationship with its user.
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (collectively referred to as the “platform”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy and cookies policy).
Prices and availability
All prices on our website (platform) are per boat for your entire reservation, including VAT and all other taxes, unless stated differently. Please check the rental details thoroughly for any such conditions prior to making your reservation. Obvious errors and mistakes (including misprints) are not binding.
Our service is free of charge and we will not charge you for our service or add any additional commission to the boat rental price. Boat providers pay a service fee (small profit of the boat rental price) to us after the customer has paid the rental price.
If you check the availability on the personal page of the yacht by clicking on the CHECK PRICE button, you will receive the actual price for the charter of a particular boat without additional services (obligatory extras). Thus, if you receive a price, this means that the boat is available for booking and you can reserve it for free for 5 days or pay immediately. If the boat is not available, you will be asked to check other dates or send a request. In some cases (this is highly unlikely because we work with verified booking engines systems) when you get the price for booking, the boat may not be available for charter for several reasons, because the boat on service after the previous charter or the boat was booked by other customer at the same time using similar online platform.
The terms of payment
Payment terms of our operators vary from country to country. Your invoice will show the exact payment terms for your charter. Please note the payment due dates and ensure payments reach us in plenty of time. Your booking will automatically lapse if payment is not received. If you have paid your deposit by credit or debit card we will automatically debit it on the due date. Please ensure we are advised if this is not acceptable and make alternative arrangements in plenty of time.
Please pay attention that the payment of the boat price must be made by bank transfer or credit card on our website or to charter operator directly. The payment code must be indicated in the payment reason. Bank fees are charged to you. Following the payment, it is necessary to send a copy of the transfer payment by e-mail or fax. Upon completion of the bank transaction, you will receive confirmation.
For payments, credit card usage and usage of electronic money on our website, we refer to our payment provider and partner Bilderlings and their terms of service.
By agreeing to our terms and conditions, you accept Bilderlings’s terms and conditions which you can read here: bilderlings.com
The payment deadlines are as follows.
If the booking is made less than 30 days before check-in:
- 100% (unless otherwise stated) of the vessel charter fee by means of a bank transfer or credit card to Touchboat LLP at the time of the booking request confirmation.
If the booking is made more than 30 days before check-in:
- 30% (unless otherwise stated) of the vessel charter fee by means of a bank transfer or credit card to Touchboat LLP at the time of the booking request confirmation;
- 70% (unless otherwise stated) of the vessel charter fee by means of a bank transfer or credit card to Touchboat LLP at least 30 days before the check-in date.
In order to finalize the booking a minimum age of 18 years and the legal capability of making the transaction is required.
By making a reservation on our platform you accept and agree to the relevant cancellation policy of that boat provider, and to any additional terms and conditions of the boat provider that may apply to your rental, including services or/and products offered by the boat provider. The delivery terms and conditions of a boat provider can be obtained with the relevant boat provider.
The cancellation fees will be calculated according to the receipt date of the confirmation in written form (cancellation date). The cancellation policy is listed below:
- Myrentboat provide a full refund for cancellations made within 48 hours of booking;
- For cancellations made up to 10 days after the booking date, a 10% handling service fee (or as otherwise agreed between the parties) is retained. When the customer is paying the full booking fee the 10% of this amount will be held by the Myrentboat as a service fee;
- For bookings cancelled up to 30 days before the check-in date, a 50% refund of the total booking price is applied;
- Cancellations made within less than 30 days of the check-in date are not eligible for refund.
Please check the rental details for any such conditions prior to making your reservation. We recommend that you read the cancellation and payment policy of the rental carefully prior to making your rental and remember to make further payments on time.
Please note that a rental may be cancelled (without a prior notice) if the relevant (remaining) rental amount cannot be collected on the relevant payment date in accordance with the relevant payment policy of the rental. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are at your own responsibility and you shall not be entitled to any refund of the prepaid amount unless the boat provider agrees otherwise. If you wish to view, modify or cancel your rental, please see the confirmation email and follow the instructions there.
During the current Covid-19 travel restrictions, customers can reschedule their reservation with the same charter company for later available terms or to get a voucher for the amount they have already paid. This voucher will be valid for their future reservation with the same charter company, either for 2020 or 2021. Myrentboat customer service will help with all the necessary communication and facilitate the rescheduling of the reservation. We can not accept money refund claims. To submit the claim, please contact Myrentboat on [email protected]
Customer is not entitled for a higher refund than the amount that he has paid. If the claim was rejected by Myrentboat or the above conditions were not met and the claim was rejected, the regular cancellation policy applies to customer as above mentioned.
Insurance and refundable security deposit
To cover loss or damage to the yacht and/or her equipment, or third party damage caused by the yacht a refundable security deposit is required by all operators. This is normally payable on embarkation and will be refunded in full (providing no damage) on the return of the yacht. The amount of the security deposit is shown separately on your invoice and will be detailed on your charter contract with the operator. Some operators offer insurance in place of a refundable deposit, please ask for details at the time of booking.
The vessel insurance will be in accordance with the conditions defined by the insurer upon whom the Charter Operator/Owner insured the vessel. Usually (but not exclusively) the vessels are insured with a kasko (comprehensive) insurance and a third party liability insurance, and an additional amount is required as a security deposit to be paid at check-in (usually in the range 1500€ – 5000€), refundable at check-out. It’s also possible to take out insurance on Security Deposit, signing a contract with an insurance company specialized in nautical field. The insurance premium shall never be in favour of Myrentboat.com.
Each and every operator has its own requirements in terms of the evidence it requires from you to demonstrate competence to skipper the yacht (bareboat). It is imperative that you check with Myrentboat that the qualifications you hold are adequate to satisy the operator’s requirements. Myrentboat emphasises that it is your responsibility to ensure that the qualifications you hold are sufficient to satisfy the operator’s requirements so that the charter may proceed. Myrentboat accepts no responsibility for any real or perceived failure to demonstrate to an operator that your qualifications are sufficient to enable the charter to proceed. Evidence of competence must be produced to this office as soon as possible after booking to ensure a smooth handover. Copies should also be available on embarkation. Should this not be forthcoming or should the base feel the safety of the yacht is in question the operator reserves the right to allocate a skipper to the yacht and charge you for the cost of this in accordance with their price list. Myrentboat accepts no responsibility for any such additional charges and cannot be held liable for any costs associated with additional skipper’s fees deemed necessary by the operator.
Best Price Guaranteed
Should you find your charter vessel, with the same booking conditions, at a lower rate on the internet after you have booked, we’ll match it. Just contact us within 24 hours of booking, with details of the website.
Guarantee Terms and Conditions.
Contact us as soon as possible by e-mail [email protected], not later than 24 hours of booking. Your e-mail should include your contact details and website where the lower rate is available.
The lower online rate must be bookable when Myrentboat.com validate your claim. This must take place within 24 hours and the screenshots will not be accepted as proof.
The lower rate of the same boat must be found online on the same Charter company in the same base and in addition, on the same check-in and check-out dates with the same booking conditions.
The lower rate must be in the same currency.
Myrentboat.com will only match the difference between our rate and the lower rate if your reservation through Myrentboat.com is completed and not subject to cancellation.
If the claim is unsuccessful as it is not in accordance with our lowest rate guarantee terms and conditions, our terms and conditions of booking, including the cancellation policy are still applicable.
Unless stated otherwise, the software required for our services or available at or used by our platform and the intellectual property rights (including the copyrights) of the contents and information on our platform are owned by Myrentboat.
Myrentboat exclusively retains ownership of all rights and interests and to (all intellectual property rights) (the look and feel of the website on which the service is made available (including translated content) and you are not entitled to copy, scrape, publish, promote, utilise, or otherwise use the content (including any translations and the reviews) or our brand without our written permission. Any unlawful use or behaviour will constitute a material infringement of our intellectual property rights.
Trademark(s) may not be used in any way, including in advertising or publicity regarding to distribution of materials on this website. Myrentboat forbid the use of any of the preceding names or marks as a metatag or as a “hot” link to any site unless the Myrentboat agrees to establishment of such a link in advance in writing. Please contact the Myrentboat if you have any questions relating to any trademarks on this website.
Myrentboat will not be responsible or liable for any changes caused by natural disasters, threats of war, weather conditions, industrial or labour disputes or any equal event(s) beyond our control.
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with United Kingdom law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in United Kingdom.
The original English version of these terms and conditions may be translated into other languages. In the event of a dispute about the interpretation of these terms or discrepancy between the English version and any other language version, the English language version shall apply, prevail and be conclusive. The English version is available on our website (by selecting the English language). If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.